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QUALITY & BATCH TRACEABILITY

Quality is a documented agreement, not a badge.

Redhill coordinates the buyer-facing control plan while the assigned affiliated manufacturer owns production execution and factory records. Test scope, acceptance limits, COA requirements, inspection level, and retained evidence are confirmed by product and order.

Important control principle

This page describes the control framework used to prepare buyer programs. It does not mean every test, certificate, or inspection is automatically included in every quotation. The signed specification, quality agreement, and purchase order control each transaction.

Quality-control laboratory within the affiliated manufacturing network
Quality-control laboratoryRepresentative laboratory environment within the affiliated manufacturing network. The assigned legal manufacturer, available equipment, test methods, acceptance limits, and records are confirmed for each buyer programme.

Ten-step control workflow

One order record links the buyer requirement, legal production entity, approved specification, batch, packaging version, inspection evidence, and shipment.

01

Buyer requirement review

Target market, product, packaging, test evidence, and commercial requirements are resolved before the production plan is confirmed.

02

Production-site assignment

The proposed affiliated manufacturer is selected by capability, schedule, documentation scope, and destination requirements.

03

Approved specification

The buyer-approved product and packaging specification becomes the controlled reference for sampling, production, and release.

04

Incoming material control

The assigned manufacturer records incoming-material identity and agreed acceptance checks before use.

05

In-process control

Process checks and deviations are recorded against the product control plan at defined production stages.

06

Finished-batch testing

Sampling, test items, methods, limits, and COA or batch-record requirements are agreed for the buyer program.

07

Packaging release

Artwork version, coding, count, seal, bag condition, pallet pattern, and purchase-order details are checked.

08

Pre-shipment inspection

Internal or third-party inspection is arranged according to the agreed inspection plan or AQL requirement.

09

Shipment release

Commercial, quality, loading, container, seal, and transport records are reconciled before release.

10

Retention & complaint trace

The batch dossier supports investigation, corrective action, and customer response after shipment.

Clear responsibility at every control point

Redhill

Buyer requirements, specification coordination, document register, inspection coordination, shipment release, and customer communication.

Affiliated manufacturer

Raw-material, process, production, testing, packaging, retained records, and corrective action at the assigned legal production entity.

Buyer / third party

Specification approval, destination requirements, agreed test scope, inspection instruction, and independent verification when requested.

Minimum batch-dossier structure

The final dossier is tailored to the order, but its identifiers must connect the commercial order to production evidence.

Verification status

Redhill is currently consolidating the three-company form register, record owners, acceptance criteria, and retention periods. Public claims will be expanded only after those controls are verified.

  1. 01Buyer and purchase-order reference
  2. 02Assigned legal manufacturer and production site
  3. 03SKU and approved specification version
  4. 04Raw-material or input-lot references
  5. 05Production date and finished-batch code
  6. 06In-process and finished-test records
  7. 07Packaging artwork and coding version
  8. 08Inspection, loading, container, and seal records
  9. 09COA or agreed release document
  10. 10Deviation, concession, or CAPA record when applicable

Define the quality pack before price confirmation.

Send the target market, product, benchmark, packaging, mandatory tests, inspection standard, and document list. We will return the proposed production entity and quality-document checklist.

Request a quality plan →