Privacy Policy

This privacy policy describes how Redhill ("we", "us", "our") collects, uses, and protects personal data submitted through redhillpetsupplies.com (the "Site").

1. Data we collect

When you submit a quote request, sample request, catalog request, or contact form, we collect the information you provide, including name, business email, company, country, phone/WhatsApp, and your message. We also collect technical data such as IP address and browser type through standard server logs.

2. How we use your data

We use the data you submit only to respond to your inquiry, prepare quotations, dispatch samples or catalogs, and follow up on commercial communications you have initiated. We do not sell or rent your personal data to third parties.

3. Cookies and analytics

We use only essential first-party cookies for site functionality. Our first-party measurement records aggregate page and CTA events without advertising cookies, visitor profiles, form data, IP addresses, or query strings. We honor browser Do Not Track signals.

4. Data retention

We retain inquiry data for up to 24 months unless a commercial relationship is established, in which case retention follows applicable commercial recordkeeping rules.

5. Your rights

You may request access, correction, or deletion of your personal data at any time by emailing info@redhillpetsupplies.com.

6. Contact

Redhill · info@redhillpetsupplies.com