Preguntas frecuentes OEM
Questions buyers
ask before they start.
12 frequently asked questions, grouped by topic. Don't see your question? Contacto us.
Category
MOQ and Pricing
¿Qué es the MOQ for OEM cat litter orders? +
El MOQ se confirma según el producto, la planta asignada, el envase, el volumen y la cotización vigente. the confirmed production MOQ for production runs. Trial MOQ fee is refundable against the first production order.
How is pricing structured? +
Pricing depends on product type, granule size, fragrance, packaging format, and order quantity. We provide tiered pricing in our quotations.
Do you offer distributor pricing? +
Yes — for buyers committing to 4+ containers per year, we offer distributor pricing. Contacto us to discuss terms.
Category
Samples
Are samples free? +
Standard SKU samples, fragrance variants, and granule size variants are free. Custom blend samples have a fee that is fully refundable against your first production order.
How long does sample development take? +
48 hours for standard SKUs. 7–10 days for custom OEM samples (fragrance, granule, blend).
Category
Producción and Plazo de entrega
¿Qué es the lead time for OEM orders? +
stock-SKU timing confirmed per quotation. 25 days for custom OEM orders including packaging design and artwork approval.
Can you expedite an order? +
For urgent orders, we can sometimes reduce lead time to 10–15 days with an expedite fee. Contacto us to discuss.
Category
Envío and Payment
What shipping terms do you offer? +
FOB routing via Dalian, Tianjin, Tangshan, or Qingdao, confirmed per quotation (we deliver to port). CIF (we include ocean freight). DDP (we include ocean freight, customs, and delivery to your warehouse).
What payment terms do you accept? +
T/T 30% deposit, 70% balance before shipment for first order. L/C at sight. OA terms available for established buyers with credit insurance.
Which currencies do you quote in? +
USD, EUR, and CNY. Multi-month price locks available for long-term contracts.
Category
Compliance and Documentation
Which certifications do you have? +
Full quality and compliance documentation provided for customs clearance.
Do you provide HS codes for customs? +
Yes — we provide HS codes and customs documentation for all major destinations.
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